The YETI customer service number is 888-938-4837. You can speak to a customer service representative Monday through Friday, 9am-6pm EST. If you call outside of those hours you can leave a message and the team will get back to you within 24 hours.
If you need help finding a store near you, you can also use this number. You can also get help online through their website. On the site, you can chat with a customer service representative Monday through Friday, 8am-9pm EST or email them anytime through their online form.
Do Yetis have a lifetime warranty?
No, Yetis do not have a lifetime warranty. The company’s warranty lasts for a period of five years from the original purchase date and covers defects in materials and workmanship. Once the five-year warranty period expires, Yeti no longer covers the item.
However, the company does offer a customer satisfaction guarantee, which allows customers to return their items within 30 days of purchase if they are not satisfied. Customers may also be able to make use of the warranty through their original point of purchase in some cases.
Finally, Yeti offers a trade-in program called TradeYa, which allows customers to exchange their used products for new, discounted merchandise.
How long is a YETI warranty?
YETI products are built to be tough and are designed to last. As a testament to this, YETI offers a 5-year limited warranty on all products excluding apparel, koozies and other non-durable items. This warranty applies to all YETI products used under normal conditions for their intended purpose.
The YETI warranty does not cover damage from or caused by abuse or misuse, normal wear and tear, or environmental conditions. The warranty also does not cover fading or discoloration from exposure to sunlight or cleaning.
If you experience a problem during the 5-year period, YETI will repair or replace your product if it’s determined to be a warranty issue. To start a warranty claim, please contact YETI directly.
Can you return a dented YETI?
Yes, you can return a dented YETI. YETI offers a limited lifetime warranty on all products, meaning you can return a dented YETI. To return a YETI product, you will need to contact YETI Customer Support and they will give you further instructions on how to initiate a return.
It may be necessary to provide pictures of the damaged YETI product and obtain a Return Merchandise Authorization (RMA) number from YETI before shipping the item back. Upon returning the product, if YETI determines that the product is defective, YETI may replace or repair the product or provide a refund or partial credit for the purchase.
How long does it take to get a refund from YETI?
The amount of time it takes to receive a refund from YETI will depend on the payment method that was originally used to place the order. For payment methods such as debit or credit cards, the refund can take up to 10 business days to post on the original payment method.
If the payment was made with a check, the refund can take up to 30 days. If the payment was made with PayPal, a refund can be posted in 3 to 5 business days. If a payment was made with a gift card, it will typically be refunded in the form of a new gift card that can be used for future purchases.
In any case, it is important to keep in mind that YETI does not guarantee any refund timeframes.
Is YETI made in China?
No, YETI products are not made in China. In 2006, brothers Roy and Ryan Seiders founded YETI in Austin, Texas, with a vision to create the “ultimate outdoor experience. ” All YETI products, including coolers, drinkware, and apparel, are designed and manufactured in the United States.
The company also produces all of its products in factories in Florida and Wisconsin, so you can rest assured that all YETI products are made, assembled, and tested with the highest standards of quality in the United States.
Where is YETI shipped from?
YETI products are primarily shipped from its manufacturing headquarters in North Texas. The facility, located in the Dallas/Fort Worth area, is responsible for creating and shipping the company’s entire suite of rugged, innovative products.
From hard coolers that keep ice in its place to insulated water bottles that keep beverages cold all day, YETI products are made with the highest standards of quality in the industry. Additionally, several of the company’s products are being designed and shipped from its facilities in Thailand for various international markets.
Why are YETI cups recalled?
YETI cups are recalled when there is a risk that they may cause harm or injury. This can happen when they do not meet safety regulations or have manufacturing defects. For example, a recall may be issued if the cup has sharp edges that can cause cuts, or if the cup has a chemical coating that may be toxic.
Additionally, recalls may be issued if the cup does not adequately keep hot beverages hot or cold beverages cold as advertised, or if it does not maintain pressure and vacuum seal. The YETI company takes safety and quality seriously and assigns high priority to recalls when necessary to ensure that their products meet the highest standards of safety and quality.
Is it safe to put a YETI in the dishwasher?
No, it is not recommended to put a YETI in a dishwasher as it may damage the product. YETI products, like all insulated drinkware, should only be hand washed with mild soap and water and gently scrubbed with a bottle brush.
To clean the exterior of a YETI, use a soft cloth, warm water and mild soap only. Take special care with stainless tumblers and mugs to avoid scratching or marking the finish. Avoid using any harsh chemicals or abrasive cleaners.
Additionally, it is recommended to not place YETI products in the microwave or on the stove.
Is YETI pulling out of Lowes?
No, YETI is not pulling out of Lowes. YETI and Lowes have a strategic retail relationship that began in 2015 and remains strong today. YETI is committed to the partnership and continues to focus on providing superior quality products and service to all Lowes customers.
In fact, YETI has just recently announced an expansion of their partnership and is now offering more products and exclusive collaborations with Lowes. YETI has also made significant investments in digital marketing and technology to ensure a great customer experience in all Lowes stores.
With this partnership, YETI is able to deliver the highest quality outdoor lifestyle products to our partners, Lowes customers, and enthusiasts who are looking for the best outdoor products.
How long does a refund transaction take?
A refund transaction generally takes 3-5 business days before being processed. Once the refund is processed, the amount of time it takes to reach your bank account will depend on your bank’s processing times and potential holiday or weekend interruptions that can slow the process down.
It may take up to 7-10 business days for the refund to show in your account. Some banks may process the refund faster, but this can depend on the account type, bank policy, and other factors.
Can I get a refund on debit card?
Yes, you can get a refund on your debit card, but it depends on the merchant’s policy and the circumstances of the purchase. Many merchants will issue refunds to a debit card, especially if the purchase was made recently, as long as you have your original receipt.
If the merchant does not return money to a debit card, you may be able to have the merchant issue a check, or if the merchant is unable to return your money, you can file a claim with your bank to try and get a refund.
However, you will need to provide the bank with your debit card information, a description of the transaction, and supporting documentation in order to file the claim. In any case, it is important to contact the merchant to discuss the options for obtaining a refund on your debit card.
Why are debit card refunds not instant?
Debit card refunds are not instant because of the complicated process involved. When a refund is initiated, the transaction must first be processed by the merchant through their payment services provider.
The merchant’s payment services provider must then submit a request to the card issuer, who is then responsible for authorizing the refund and transferring funds back to the consumer’s account. Depending on the merchant, their payment services provider and the card issuer, this process can take several days or even weeks.
Furthermore, in some cases, a merchant may also place a “hold” on the funds of a refunded transaction, meaning that it is not immediately available in the consumer’s account. In these cases, the consumer must wait for the merchant to release the funds, which can take a few days.
Finally, some card issuers may also take additional time to process a refund, further delaying the process for the consumer.
How do I file a claim with YETI?
Filing a claim with YETI is a straightforward process. First, you will need to register with the company if you don’t already have an account. Once you are registered you will need to visit their warranty page and select ‘file a claim’.
At this point, you’ll be required to provide details about the product and issue, such as images and a description. After submitting your claim, YETI will review it and provide instructions on how to proceed with your request, such as providing a prepaid shipping label and instructions on where to send the faulty product.
Once they receive and inspect the product, they will provide you with a replacement or a refund.
What to do if Blue Yeti is not working?
If your Blue Yeti microphone is not working, you can try the following steps to troubleshoot and resolve the issue:
1. Make sure your microphone is properly plugged into your computer. Check that the USB cable is firmly secured in both your microphone and computer.
2. If you are using an audio interface, make sure the interface is connected to your computer and that all audio connections are secure.
3. Check the microphone gain and make sure it is at its highest setting.
4. If you are using a laptop, check the audio input settings and make sure the microphone is set to the default.
5. Check that the microphone is set as the default device in your computer’s audio control panel. If it is not, set it as the default.
6. Check the microphone settings in your recording software and make sure the correct microphone is selected.
7. If you are using an external microphone pre-amp, make sure it is on and its gain is set properly.
8. Make sure you are in a quiet room with minimal background noise.
9. Check your computer’s sound card drivers and make sure they are up-to-date.
10. If you are still not getting sound, try unplugging and re-plugging all related audio cables and try powering off and on your computer.
If you are still not getting sound, you may need to contact Blue Yeti customer service or return the microphone to the place of purchase.